Austin: Great Experiences in Texas

Nobody Knows Austin Better Than Coyle

For companies that care about their customers in the Austin area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Austin area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Austin area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Austin community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Austin Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Austin, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Austin – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Austin mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in The City of the Violet Crown

Austin offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Austin such an incredible city.

Austin Hospitality

With so many remarkable restaurants in Austin, it can be difficult to narrow down your options. Fortunately, it is hard to go wrong when you step out on the streets of Austin in search of a great meal. Start with Slab BBQ, which offers the best sandwiches in the greater Austin area. It is also one the most popular, thanks to their slow-cooked pork sandwiches, so be prepared for a short wait. It will be worth it.

If you are in the mood for great noodles, stop at one of the multiple Ramen Tatsu-ya locations. They create their dishes with precision and consistent excellence, no matter which location you visit.

And for hand-crafted artisan pizza, there is no better place in the region than Bufalina. Their upscale Italian restaurant includes a carefully curated wine list, perfect for a romantic date or a special celebration with friends.

Along with great food, Austin offers many activities that can be enjoyed in the beautiful outdoors. Take a walk through Zilker Park and don’t forget to cool off at Barton Springs Pool, a public swimming area that has served thousands of visitors over the years – including some celebrities.

After a great day of dining and swimming, it will be time to rest. And there is no place more luxurious than Granduca Austin, a hilltop getaway that blends old world charm with modern class and sophistication.

For something hip and modern that speaks to the unique energy of the Austin area, book your stay at the Archer Hotel, with delightful accommodations as well as premium dining available onsite.

Austin Retail

Austin provides shoppers with many wonderful retail experiences, starting at The Domain. With over 100 stores, some of the world’s most popular brands, and exclusive access to fashion and jewelry, The Domain truly has it all.

For a hip, modern place to dine and shop, stroll through 2nd Street District. This collection of retail spaces and restaurants will fill your entire day with great experiences.

Austin Real Estate

With locations in both San Antonio and Austin, J.B. Goodwin has been helping clients buy and sell residential properties throughout Texas for years. They are a reputable option if you are looking to settle down in the greater Austin area.

If you are searching for the perfect commercial property for your next business venture, Equitable Commercial Realty can help you with a variety of warehouses, retail spaces, and commercial buildings available for sale or lease.

Austin Healthcare

Austin is home to several top-class healthcare facilities, giving you plenty of options for you and your family. St. David’s Health Care is a premium facility with full services available for children and adults. Another reputable hospital is Baylor Scott and White Health, which is known throughout the region for exceptional surgical and non-surgical care.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Austin is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Austin business, contact us today.

Are you from Austin and think you know mystery shopping? Become a mystery shopper in Austin.

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