Coyle Hospitality Group provides hospitality consulting and arranges mystery shoppers for brands that truly care about the guest experience.

Hotels & Resorts

The independent hotel mystery shoppers who participate in Coyle-designed programs objectively measure the crucial aspects of the guest experience that affect guest satisfaction and loyalty.

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Restaurants & Bars

Coyle Hospitality Group will help you select a quality assurance program customized to your unique needs.

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Cruise Mystery Shopping Services


Coyle understands that the cruise industry is unique and complex.

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Through a professional evaluator’s eyes, learn what your guests and friends won’t tell you, and start to measure progress and achieve success.

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Marketing Research

Quality Data, Field Research, Relevant Samples, and Useful Insights from real consumers, not paid panelists taking yet another survey.

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Sales & Marketing Training

Sales & Marketing

With competition high and price of the utmost importance to prospective clients, the sales process has become increasingly important.

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