As a brand that truly cares about your guests’ experiences, Coyle Hospitality Group provides invaluable mystery shopping services and hospitality consulting.
With immediate program deployment and customized measurements, Coyle is the preferred mystery shopping agency for companies in the worldwide hospitality industry.
More than 65,000 evaluations and access to a worldwide panel of 18,000+ evaluators have worked together to serve all kinds of markets, and our team is ready to work with yours.
A Look at a Mystery Shopper Evaluation Sample
So what exactly do you get when you work with Coyle?
Naturally, it depends on the type of business we’re working with, but it’s important to know that Coyle has helped large, small, independent and branded companies meet their goals, from the largest hotels and resorts to small spa salons, independent restaurants and more.
To give you an idea of what you’ll receive from us, this is what is included in our mystery shopper evaluation sample:
- The narrative itself could range anywhere from 2,500 to 25,000 words
- A step-by-step narrative of the experience
- Marketing research that includes meticulous data collection and survey design, relevant samples, useful insights from real consumers (not paid panelists taking a survey) and complete qualitative and quantitative solutions
- Custom feedback tailor-made for your company
- Action plans that ensure accountability and results
Like What You See from a Mystery Shopper Evaluation Sample? Utilize Our Full Services Today!
Coyle is committed to helping hospitality companies of all sizes offer the very best services to their guests. With customized measurement programs and unparalleled client support, Coyle is the mystery shopping company you need to take your guest services to the next level.
To learn more, be sure to contact us today.