About Us

Turning your vision into action...

For Businesses Whose Life Blood is Customer Service…

Coyle actually can be everywhere at once. Whether it be New York, Hong Kong, Paris, Tahiti, Bhutan or even Antarctica (yes, we have done work in Antarctica), our panel is poised and ready to bring business intelligence to you.


Fast Facts about Coyle:

  • Areas of expertise: Hotels, Resorts, Restaurants, Cruises, Timeshares, Retail, Cannabis, Real Estate and other high-touch experiential industries
  • Facilitated over 200,000 evaluations since 1996
  • Serving markets around the world
  • Worldwide network of 40,000 professional evaluators that represent your true guest demographic
  • GDPR complaint
  • We do the hard work; we make it easy.
  • Programs that seamlessly fit and support your existing learning & development initiatives

With Coyle, you get:

  • Customized measurement programs that fit you
  • Immediate program deployment
  • Competitive Set and Industry benchmarking data
  • Secure/online deliverables
  • Unparalleled support and client care
  • Proprietary market research and analysis

We are everywhere (here are just a few countries and cities we are in)

Coyle’s global network of professional evaluators is made up of professional consumers, travelers and local experts. Our reach extends to all corners of the world, and we serve markets both large and small. Below is a small sampling of cities in which we work:

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