Singapore: Enjoy the ‘City in the Garden’

Nobody Knows Singapore Better Than Coyle

For companies that care about their customers in the Singapore area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Singapore area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Singapore area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Singapore community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Singapore Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Singapore, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Singapore – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Singapore mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in Lion City

Singapore offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Singapore such an incredible city.

Singapore Hospitality

There are so many incredible restaurants and eateries in Singapore that it can be difficult to pinpoint the best ones in the city. Fortunately, that just means you have to try more of them. Take for example Burger Labo, which specializes in – you guessed it – exceptional burgers.

Or if you want to experience the delicious smoky flavor of authentic Australian barbecue, try Burnt Ends, with barbecue main courses smoked to perfection, paired with amazing sides.

After all your food stops, you will want to stretch your legs and take in some great scenery, too. There is no better place for that then Gardens by the Bay, a Singapore destination that features several different attractions, including Flower Dome and Cloud Forest, a recreation of a working rain forest.

And at the end of the day, it will be time to relax in style at Capella Singapore a beautiful luxury resort offering stunning views and world-class accommodations.

Singapore Retail

There are many ideal shopping choices in the greater Singapore area, offering a variety of experiences for shoppers of all ages. VivoCity is a sleek and modern shopping center with some of the best brands in the world for your shopping pleasure.

Meanwhile, ION Orchard provides top-quality shopping, dining, and entertainment options for individuals and families.

Singapore Real Estate

Whether you are looking to buy or sell your home, apartment, or condominium in Singapore, you will want to team up with the expert local realtors. Ashley Chan with ABC Properties is a great choice for a real estate company with experience and industry credentials.

For commercial real estate, iProperty is a winning pick for buying and selling retail space in Singapore and the surrounding areas.

Singapore Healthcare

If you are searching for the best healthcare in Singapore, you will be pleased with Singapore General Hospital. It is Singapore’s top-rated hospital and provides a variety of medical treatments for people in need.

For a hospital that is designed specifically for adults and children, go to National University Hospital. The exceptional medical team there will treat you well and help you heal.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Singapore is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Singapore business, contact us today.

Are you from Singapore and think you know mystery shopping? Become a mystery shopper in Singapore.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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