Tokyo: Experience One of the World’s Most Populous Cities

Nobody Knows Tokyo Better Than Coyle

For companies that care about their customers in the Tokyo area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Tokyo area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Tokyo area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Tokyo community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Tokyo Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Tokyo, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Tokyo – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Tokyo mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.


Things to Do in Tokyo

Tokyo offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Tokyo such an incredible city.

Tokyo Hospitality

When you are looking for great food in Tokyo, be sure to book your reservation at Yakitori Imai, featuring impressive menu items, fresh ingredients, and always delicious food. The level of precision and care that goes into each dish is impressive, making this restaurant worth a visit.

And if you are more in the mood for drinks with your meal, the best sake in Tokyo can be found at GEM by Moto. Featuring a carefully curated stock of locally brewed sake and innovative food offerings, GEM is an experience to remember. Just be sure to make reservations, as seating is limited.

It might be hard to believe, but some of the world’s best French cuisine can be found in Tokyo. Book your next meal at L’effervescence, which offers a classy and delicious fixed menu and a restaurant experience that will make you feel you are in Paris.

There are endless options for things to do in Tokyo, but one of the best places to visit is the Senso-Ji Temple. The oldest temple in Tokyo, it has important significance to both history and religion, and the temple welcomes millions of visitors each year.

After a day of sightseeing, you will want a comfortable and luxurious place to rest. For the best stay in Tokyo, consider Aman Tokyo, a beautiful sanctuary that offers incredible views of the city – even a tub by the window to relax in style.

And for the best luxury hotel in Tokyo, book your reservation at The Capitol Hotel Tokyu, featuring the perfect blend of traditional Japanese aesthetic and modern design, a gorgeous building at the height of sophistication and class.

Tokyo Retail

For a great shopping experience, spend some time at Wako, one of the Tokyo’s best retail centers. There, you will find luxury shopping, apparel, jewelry, and some of the most famous brands in the world. And if that is not enough, stop by Tokyu Plaza, which offers big brands, incredible places to eat, and one of the best shopping experiences you will find in Tokyo.

Tokyo Real Estate

Tokyo is a wonderful place to visit, but it can be a challenging city to put down roots. Fortunately, there are real estate companies available for motivated buyers and sellers. Consider Plaza Homes, which specializes in residential real estate and family homes in and around Tokyo.

If you are searching for commercial real estate, the team at Savills will help you find the best place for your business or retail space.

Tokyo Healthcare

Tokyo is home to many exceptional healthcare facilities, which gives clients great options when they are most in need. St. Luke’s International Hospital is recognized across the globe as one of the premier hospitals in the region.

Another strong healthcare facility can be found at The University of Tokyo Hospital, which is a research and teaching hospital.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Tokyo is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Tokyo business, contact us today.

Are you from Tokyo and think you know mystery shopping? Become a mystery shopper in Tokyo.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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