Toronto: Dining & Lodging in the City that Works

Nobody Knows Toronto Better Than Coyle

For companies that care about their customers in the Toronto area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Toronto area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Toronto area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Toronto community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Toronto Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Toronto, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Toronto – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Toronto mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in Tdot

Toronto offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Toronto such an incredible city.

Toronto Hospitality

Toronto is home to some of the best eateries in the world, and the city’s rich diversity is reflected in its food. For those people in the mood for authentic Chinese cuisine, visit Toronto’s Chinatown and book a table at Yang’s Fine Chinese Cuisine. Featuring the best dim sum in the city, Yang’s offers a variety of delicious options for restaurant dining and take out.

If you would rather stop somewhere for a great lunch while you explore Toronto, check out the place considered by locals to be Toronto’s best deli – Centre Street Deli. Featuring delicious sandwiches and traditional Jewish recipes, this delicatessen has satisfied patrons for decades.

Did you know that Toronto has a castle? You will after you visit Casa Loma, a castle located in the middle of the city. Take a guided tour or visit the ornate palace at your pace.

Toronto is a wonderful city to visit, but at the end of the day you need a great hotel to rest your head. Look no further than Omni King Edward Hotel, a Toronto landmark and luxury accommodations at its finest.

Toronto Retail

For a great shopping experience in the Toronto area, spend the day at Yorkville Village, a modern shopping center featuring some of the best brands and biggest labels in the world. You will also find plenty of dining options while you are there.

If you are looking for a more historic option, the Toronto Eaton Centre will take you back through time to a Toronto from earlier days. Even with its vintage charm, the Eaton Centre provides plenty of current stores and shopping.

Toronto Real Estate

It can be challenging to find a great home, apartment, or condominium in Toronto, which is why it is essential to have the right team working for you. In Toronto the BREL team specializes in connecting home buyers and sellers, making the process much easier.

The Peggy Hill team is also well-known throughout Toronto, and they will help match you with the property of your dreams.

Toronto Healthcare

The quality of healthcare in Toronto is world-class, so it is no surprise that their major hospital consistently lands near the top of every best-of list. Toronto General is one of the best hospitals in the world and is part of medical network featuring other healthcare facilities such as Toronto Western.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Toronto is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Toronto business, contact us today.

Are you from Toronto and think you know mystery shopping? Become a mystery shopper in Toronto.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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