Barcelona: Incredible Experiences in The City of Counts

Nobody Knows Barcelona Better Than Coyle

For companies that care about their customers in the Barcelona area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Barcelona area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Barcelona area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Barcelona community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Barcelona Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Barcelona, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Barcelona – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Barcelona mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in Barna

Barcelona offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Barcelona such an incredible city.

Barcelona Hospitality

Barcelona is home to some of the finest dining experiences in the world. Start your journey by booking a table at Disfrutar – translated in English to mean ‘enjoy’ – and experience exquisite cuisine and a wonderful atmosphere.

If you want something even more exclusive, try Tickets – which books its tables two months in advance. It is well worth the wait, with a constantly changing menu made from the freshest and best ingredients.

Barcelona is home to several beautiful palaces, but perhaps its most famous is the Basilica de la Sagrada Familia. Schedule some time to visit this historical site for a journey back through centuries of Spanish history.

And if you love history and tradition, you will want to book your stay at the Hotel el Palace de Barcelona, an elegant and ornate resort that looks like a palace itself.  You will be swept away by the class and style of the accommodations, which include several art suites fashioned after famous artists like Salvador Dali.

Barcelona Retail

If shopping is your favorite way to pass the time, Barcelona offers several great retail locations. Try El Corte Ingles, a seven-story shopping center that houses every possible brand and item you could ever want.

If you want to score great deals on major brand labels, try La Roca Village, a beautiful shopping outlet in the city.

Barcelona Real Estate

If you are looking to buy or sell property in Barcelona, Engel Voelkers has over 40 years of experience helping homeowners and new buyers find the home of their dreams.

For commercial real estate, Lusa Realty is a great option for buying and selling commercial and retail spaces throughout Barcelona and the surrounding areas.

Barcelona Healthcare

Barcelona is home to many great options for private healthcare and general hospitals. The Hospital Barcelona is an excellent private care facility, equipped to serve a variety of medical needs.

For a general hospital, Hospital del Mar is a highly rated option and centrally located within the greater Barcelona area.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Barcelona is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Barcelona business, contact us today.

Are you from Barcelona and think you know mystery shopping? Become a mystery shopper in Barcelona, Spain.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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