Australia: Experience the Land Down Under

Nobody Knows Australia Better Than Coyle

For companies that care about their customers in the Australia area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Australia area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Australia area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Australia community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Australia Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Australia, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Australia – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Australia mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do Down Under

Australia offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Australia such an incredible city.

Australia Hospitality

There is much to admire about Australia, and a good place to start is its food. You will find plenty of restaurant options, ranging from quick bites to extravagant meals. If you are searching for an exquisite tasting menu made from locally sourced ingredients, book a table at Aria, one of Sydney’s finest establishments.

Just because you are in Australia does not mean you cannot appreciate the taste of old-world Italy, like at Cucina Porto. They specialize in fine Italian dining – without being too fancy – and their welcoming atmosphere promises a good time your meal.

For something fun to do, catch a show at the iconic Sydney Opera House, home to some of the biggest acts in the world. Check their schedule for upcoming events and ticket information.

Finally, your stay would not be complete without at least one night at the Park Hyatt Sydney, one of Australia’s most luxurious hotels.

Australia Retail

For great shopping, you cannot go wrong with the Strand Arcade, one of Australia’s best retail centers. Set in a vintage setting and featuring both local and internationally known brands, the Strand has something for everyone. And for another fun shopping experience, spend some time at the Queen Victoria Building.

Australia Real Estate

If you are searching for your dream home or apartment in Australia, do yourself a favor and contact Metro Realty. They take pride in connecting buyers and sellers throughout Australia and will work hard to get you into the home of your dreams.

For commercial listings, contact Ray White Commercial, which is your go-to source for retail and commercial spaces in Australia.

Australia Healthcare

If you are in need of top-quality healthcare in Australia, you have many options. Try the Prince of Wales Hospital in Sydney, where they have a stellar medical team and cutting-edge technology. Equally impressive is St. Vincent’s Hospital, with services available for your entire family.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Australia is considered an international standout for incredible guest experiences.


To learn more about how expert mystery shoppers can help your Australia business, contact us today.

Are you from Australia and think you know mystery shopping? Become a mystery shopper in Australia.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

Log in with your credentials

Forgot your details?