Chicago: Dining in the Windy City

Nobody Knows Chicago Better Than Coyle

For companies that care about their customers in the Chicago area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Chicago area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Chicago area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Chicago community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Chicago Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Chicago, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Chicago – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Chicago mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Windy City

Chicago offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Chicago such an incredible city.

Chicago Hospitality

For the best barbecue in the Chicago, the locals will point you toward one location – Smoque. Featuring exceptional barbecue like their famous burnt ends, along with a wealth of delicious sides, Smoque is the go-to destination for authentic, delicious barbecue.

If you are more in the mood for pizza, then head over to Pequod’s – which has locations in both Chicago and nearby Morton Grove. There you will experience a regional favorite, the deep-dish, Chicago-style pizza. It is worth a visit.

When you visit Chicago, you will want to make a point of spending at least one day in the Art Institute of Chicago. Featuring one of the largest collections of art in the world, this museum provides something for everyone.

And at the end of an exciting day of art galleries and delicious food, rest awhile at Roscoe Village Guesthouse, which will seem more like a ‘home away from home’ than a typical hotel.

Chicago Retail

If you are coming to Chicago to shop, then there is really only one place you need to go. The Magnificent Mile in Chicago is exactly as it sounds – a mile (or so) of the best high-end retailers from around the world. Here, you will find incredible brands, beautiful items, and a shopping experience like no other.

Chicago Real Estate

It can be challenging to find a great home in a major city like Chicago, but the Meyers Group is there to help you find the perfect luxury home in the Windy City. They specialize in high-end homes, matching buyers and sellers with the property of their dreams.

For commercial real estate, Coldwell Banker Richard Ellis is your best bet for buying and selling commercial properties throughout the city of Chicago.

Chicago Healthcare

When you are in need of healthcare, you will find many great options within the greater Chicago area. Northwestern Medical Hospital is one of the region’s finest medical facilities, while Lurie Children’s Hospital of Chicago is the best place for children and families to find the help they need.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Chicago is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Chicago business, contact us today.

Are you from Chicago and think you know mystery shopping? Become a mystery shopper in Chicago, IL.


Coyle serves the following zip codes:

  • 60064
  • 60086
  • 60088
  • 60185
  • 60186
  • 60290
  • 60411
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  • 60475
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  • 60827


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