Indianapolis: The Crossroads of America

Nobody Knows Indianapolis Better Than Coyle

For companies that care about their customers in the Indianapolis area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Indianapolis area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Indianapolis area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Indianapolis community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Indianapolis Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Indianapolis, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Indianapolis – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Indianapolis mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do at the Crossroads of America

Indianapolis offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Indianapolis such an incredible city.

Indianapolis Hospitality

Indianapolis is a city with a rich culinary history, and there are several classic restaurants that should be on your must-try list the next time you are in town. If you are looking for the best pizza in the city, grab a slice at Jockamo Upper Crust Pizza, a location that has been serving locals for decades. Their recipes feature fresh ingredients and authentic flavors.

For a night of class and elegance, there is no place better than St. Elmo Steakhouse, providing its customers with a dining experience that seems lifted directly from the 1920s. From the moment you enter the softly lit, plush interior, your evening will get better and better. St. Elmo has been in its iconic location for over 100 years and their menu offers decadence and sophistication that you will not find anywhere else.

Indianapolis is home to many fun activities, but one of the main reasons to visit is to see the Indianapolis Motor Speedway. It is here that arguably the most famous race in the world, the Indianapolis 500, is run each year, but you can visit year-round to catch some great race action.

When it is time to head in for the night, there are several luxury hotels that will help you relax and recharge. The Conrad Indianapolis Hotel offer impressive accommodations and many different amenities to help you enjoy your stay. It is located in the city center, with access to all the important points of interest. Le Meridien Indianapolis is one of the top-rated resorts in the area, and it is easy to see why. With great rooms and beautiful views, the only danger is that you may never want to leave.

Indianapolis Retail

For a truly memorable retail experience, Indianapolis offers several shopping centers that promise great brands, delicious dining, and fun entertainment. The first option can be found at Castleton Square, a modern shopping mall featuring some of the biggest names in fashion and apparel.

To complete your shopping experience, spend some time at The Fashion Mall at Keystone. With many stores as well as entertainment and restaurants, it promises a day of fun for the entire family.

Indianapolis Real Estate

Indianapolis is home to affordable residential and commercial properties, making it a standout major city for both homeowners and those looking to start a new business. For all your real estate needs, contact True Blood Real Estate, which has served customers in the Indianapolis area for years. Another great option for residential and commercial space is Team Deck, which will help you find the property of your dreams at the right price.

Indianapolis Healthcare

If you are searching for a top-rated medical facility that provides a full range of service for you and your family, the best in the area is IU Health University Hospital. The facility works in conjunction with the Indiana University medical school, which means you will have access to both experienced physicians and surgeons as well as young medical professionals at the start of their careers.

For the best long-term care facility in the region, contact Kindred Hospital. They specialized in long-term recovery, helping you or your loved ones receive the best treatment as they recover from procedures, surgeries, or illnesses.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Indianapolis is considered a must-see city when you are traveling in the area.

To learn more about how expert mystery shoppers can help your Indianapolis business, contact us today.

Are you from Indianapolis and think you know mystery shopping? Become a mystery shopper in Indianapolis.

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