Lagos: Enjoy the Center of Excellence

Nobody Knows Lagos Better Than Coyle

For companies that care about their customers in the Lagos area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Lagos area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Lagos area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Lagos community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Lagos Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Lagos, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Lagos – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Lagos mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Center of Excellence

Lagos offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Lagos such an incredible city.

Lagos Hospitality

Lagos is a fascinating city and located near the water, making it the perfect place to sample traditional local dishes as well as fresh seafood available daily. If you are searching for delicious seafood in Lagos, try Ocean Basket, a local chain that provides a variety of options.

For traditional Nigerian cuisine, there are many great restaurants in and around Lagos, but one local favorite is Bukka Hut. They offer delicious food and great atmosphere, making this eatery an ideal place to stop for a meal.

There are many things to do in Lagos, but one of the most beautiful places to visit is the Lekki Conservation Center. With gorgeous walking paths and access to wildlife and preserved natural areas, you can spend an entire day here and still not see it all.

After a full day exploring Lagos, you will want to relax in style and luxury. The Wheat Baker is an excellent local hotel, which the Continental Lagos is one of the best and highest rated luxury hotels in the city.

Lagos Retail

When you are shopping in Lagos, you can always find street vendors and outdoor markets to purchase local goods, homemade gifts, and more. If you want to spend some time shopping in a one-stop location, there are also several good options available. Mega Plaza has everything you need, ranging from electronics to home goods to apparel. The Palms Mall is one of the biggest in Lagos, with a wide variety of stores to fit your shopping needs.

Lagos Real Estate

There are many exceptional real estate agencies in Lagos, with realtors ready to help you buy or sell your home or commercial space. Kings Court Realtor specializes in residential real estate and can help you find the home of your dreams. Fine and Country is another excellent realtor, and they have a selection of luxury homes and apartments on the market.

Lagos Healthcare

If you are looking for high-quality healthcare in Lagos, one of your first choices would be GCEM Hospital, which is highly rated for its wide range of services and experienced medical staff. EMEL Hospital in Lagos is another reputable hospital, with services available for adults and children.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Lagos is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Lagos business, contact us today.

Are you from Lagos and think you know mystery shopping? Become a mystery shopper in Lagos.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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