Memphis: Home of the Blues

Nobody Knows Memphis Better Than Coyle

For companies that care about their customers in the Memphis area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Memphis area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Memphis area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Memphis community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Memphis Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Memphis, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Memphis – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Memphis mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in The Birthplace of Rock ‘n’ Roll

Memphis offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Memphis such an incredible city.

Memphis Hospitality

Memphis is well known for its downhome cooking and its regional favorites, including every kind of BBQ under the sun. However, the city is also home to some of the best fine dining experiences around. If you want to experience vintage excellence, go to the first and still best steakhouse in Memphis, Folk’s Folly.

And for the height of sophistication and elegance, there is no better place than Catherine and Mary’s, a brilliant restaurant with innovative and incredible dishes.

If you are visiting the birthplace of rock ‘n’ roll, then there is one place that must be on your itinerary. Graceland – the home of the King of Rock ‘n’ Roll, Elvis Presley – is the top-rated attraction in the state of Tennessee, and for good reason. Do yourself a favor and spend the day touring the grounds and learning more about the King.

There are several exceptional hotels for you to book your next stay in Memphis, including The Peabody, with the class and sophistication you expect and deserve. And of course, if you are visiting Graceland, you might want to go ahead and book a reservation at The Guest House at Graceland.

Memphis Retail

When you are looking for incredible items that cannot be found anywhere else, shop the local boutique stores in Memphis. There you will find unbelievable offers on homemade gifts and home goods. At Flashback, you can step back in time to find clothing and apparel. And at Me & Mrs. Jones, you have the opportunity to not only shop for great items but learn new skills and take classes from the store’s proprietor.

Memphis Real Estate

Great real estate can be found both in the city of Memphis and throughout the surrounding communities. To find the best home or office space to meet your needs, it is important to work with the right company. For instance, Kesha Hamilton of Keller Williams works with first-time homebuyers and sellers. Memphis Relocate is dedicated to helping people from around the country find great homes and move to Memphis.

Memphis Healthcare

When you need great healthcare, you want to find a medical center you can trust. Fortunately, Memphis is home to several great hospitals. Baptist Memorial Hospital is one of the best not only in the city but the state of Tennessee. Methodist Healthcare has several hospital locations throughout the region, with their facility in Memphis being one of the highest rated in the area.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Memphis is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Memphis business, contact us today.

Are you from Memphis and think you know mystery shopping? Become a mystery shopper in Memphis.

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