Munich: Hospitality and Healthcare in the ‘World City with Heart’

Nobody Knows Munich Better Than Coyle

For companies that care about their customers in the Munich area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Munich area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Munich area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Munich community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Munich Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Munich, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Munich – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Munich mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.


Things to Do in Toytown

Munich offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Munich such an incredible city.

Munich Hospitality

When you are in Munich, you will find that there are many restaurants offering superior cuisine and an inviting atmosphere. Go to Dallmayr, Munich’s best delicatessen, for exceptional food made from fresh, local ingredients. And if you want to feel like you are walking into a mead hall from ancient times, Hofbraeuhaus is a must-visit. Featuring long tables and great beer, this is the place for celebrating.

To learn more about Munich, the best place to visit is Marienplatz – which is essentially the birthplace of Munich. Learn about its rich history with a guided tour, or wander at your own leisure.

And when the day is done, go just outside the city center to a quiet and elegant luxury hotel. The Muenchen Palace is located in Bogenhausen quarter, offering a serene location to refresh and recharge.

Munich Retail

For all your shopping needs, there are many different locations that offer both indoor and outdoor retail. Try Hofstatt in Munich, a sleek and modern shopping center with big retail brands, casual dining, and a great atmosphere. Or, get outside to do some open air shopping at Kaufingertor.

Munich Real Estate

Whether you are buying or selling a home in Munich, you want a team that will make it an easy and pleasant experience for you. For home buyers, Graf Real Estate is a great option – their years of experience and commitment to quality service have made them leaders in Munich real estate.

For commercial spaces, Engel Voelkers is the best for retail building and commercial listings in and around the Munich area.

Munich Healthcare

Munich is home to many reputable health clinics and hospitals, which means you will always find a place when you need it. The LMU Klinikum in Munich offers a full range of medical services for adults and children, which Academic Hospital Bogenhausen is an excellent choice for a facility just outside the city center.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Munich is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Munich business, contact us today.

Are you from Munich and think you know mystery shopping? Become a mystery shopper in Munich, Germany.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

Log in with your credentials

Forgot your details?