New Zealand: Land of the Long White Cloud

Nobody Knows New Zealand Better Than Coyle

For companies that care about their customers in the New Zealand area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the New Zealand area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the New Zealand area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the New Zealand community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional New Zealand Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in New Zealand, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to New Zealand – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred New Zealand mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in Middle Earth

New Zealand offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes New Zealand such an incredible city.

New Zealand Hospitality

New Zealand is a beautiful location with a climate made for growing fresh food. These qualities are on full display in their local restaurants, giving guests a memorable experience eating great food.

Take 1947 Eatery as an example – with dynamic menu options and only the finest ingredients, 1947 has become a go-to restaurant for locals and visitors.

If Italian cuisine is more to your liking, book a table at Baduzzi, which combines the old-world Italian recipes and a community atmosphere to match. Dinner at Baduzzi is more than a meal. It is an experience to be savored.

And of course, you cannot go to a place known as Middle Earth without doing something related to the immortal J.R.R. Tolkien series. Take a guided tour of Hobbiton, a brilliant recreation of the shire made especially for the Peter Jackson films.

Unfortunately, Hobbiton does not have accommodations – but that just gives you the chance to book a stay at Eichardts Private Hotel, a luxury paradise set with stunning views and first-class service.

New Zealand Retail

If you are looking for great shopping in New Zealand, look no further than Sylvia Park, an all-in-one shopping center that promises something for everyone. Shop the biggest brands or grab a bite at one of their many dining options.

For a different sort of experience, head over to La Cigale, and authentic French market offering exceptional homemade items, baked goods, and pastries.

New Zealand Real Estate

Once you step foot on New Zealand, you will probably want to stay – and the real estate company Barfoot and Thompson can make that dream a reality for home buyers.

If you are searching for commercial listings Bayleys of New Zealand specializes in high-quality retail spaces and commercial buildings.

New Zealand Healthcare

New Zealand offers many strong candidates for best hospital in the country, but two locations seem to stand above the rest. For a wide range of medical services, go to Grafton Medical, with its team of specialists ready to help you.

Or, you can seek Gillies Hospital, offering the best medical treatment available for both children and adults.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why New Zealand is considered an international standout for incredible guest experiences.


To learn more about how expert mystery shoppers can help your New Zealand business, contact us today.

Are you from New Zealand and think you know mystery shopping? Become a mystery shopper in New Zealand.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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