Rio de Janeiro: The Marvelous City

Nobody Knows Rio de Janeiro Better Than Coyle

For companies that care about their customers in the Rio de Janeiro area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Rio de Janeiro area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Rio de Janeiro area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Rio de Janeiro community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Rio de Janeiro Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Rio de Janeiro, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Rio de Janeiro – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Rio de Janeiro mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Marvelous City

Rio de Janeiro offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Rio de Janeiro such an incredible city.

Rio de Janeiro Hospitality

Rio de Janeiro is home to many exciting options for restaurants and bars, whether you are searching for a local hidden gem, a casual dining experience, or an upscale night on the town. You might want to start at Bar do Momo, which offers the best burgers in the city as well as a fun atmosphere. This is where locals and teens go to watch soccer matches, so you can get swept up in the celebrations as well.

For a special night out, try Brazil’s only 2-Michelin Star restaurant, Oro Restaurante. There you will find exquisite entrees and service that cannot be matched anywhere else in the country.

As long as you are in Brazil, you should schedule a trip to one of the 7 Wonders of the Modern World. At the top of a mountain peak overlooking all of Rio de Janeiro is the world-famous statue Christ the Redeemer. It is worth the hike or drive and provides plenty of photo opportunities.

After a fun day in Rio de Janeiro, you will want to get a good night’s rest at one of their many boutique hotels. One of the best in the city is Santa Teresa Hotel, which offers a respite from the hustle and bustle of city living. Another great getaway is Fasano Hotel, a peaceful venue with unmatched service.

Rio de Janeiro Retail

Shopping in Rio de Janeiro is an experience all on its own, and there are several great options for your day of shopping. For conventional and convenient retail experience, head to Barra Shopping, which features many different shops, eateries, and international brands in fashion and apparel.

But for a true shopping delight, roam the streets at Bazar do Saara, their world-famous street vendors. There you will find fresh food, homemade and artisan gifts, and unique items you cannot find anywhere else.

Rio de Janeiro Real Estate

Not only does Rio de Janeiro offer excellent residential and commercial real estate, but their realtors often specialize in long-term rentals and vacation homes as well. The real estate firm Where in Rio is one such company, and they are dedicated to helping you find the perfect landing place when you arrive in Brazil. Latin Exclusive is another high-caliber realty firm, with both residential and commercial properties available for you.

Rio de Janeiro Healthcare

Whether you are traveling from afar or living in Rio de Janeiro, your health is paramount. That is why it is so important to go to a healthcare facility with the services and staff you can trust. The Hospital Samaritano is consistently rated one of the top medical centers in Rio de Janeiro, while Sao Jose Hospital has been serving families for decades.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Rio de Janeiro is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Rio de Janeiro business, contact us today.

Are you from Rio de Janeiro and think you know mystery shopping? Become a mystery shopper in Rio de Janeiro.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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