Consulting for Portland Hotels, Restaurants

Nobody Knows Portland Better Than Coyle

For companies that care about their customers in the Portland area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Portland area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Portland area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Portland community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

Customized programs to fit your needs
Objective, insightful, and expert mystery shopper feedback
Reliable, measurable data to help you implement high impact changes
24/7 tech and customer support
Improved customer retention
Professional consulting services
Internal brand and standards development
Fully customized training programs for frontline staff, executive teams, and management

Professional Portland Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Portland, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Portland – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Portland mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the City of Roses

Portland offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Portland such an incredible city.

Portland Hospitality

Portland is home to a wide variety of excellent restaurants, starting right at the airport. There you will find Maurice, an unexpected but delightful fine dining experience. If you are searching for something a bit more casual, you will love Matt’s BBQ – consistently rated the best barbecue joint in the Portland area.

Of course, no stop in the City of Roses would be complete without a visit to Washington Park, home to the world’s largest international test garden. Stroll the gardens and admire the beautiful roses on full display.

After a day of fun in Portland, kick back and relax at Hotel Eastlund, featuring modern urban designs and comfortable accommodations.

Portland Retail

When it is time to shop in Portland, you will find many great locations. Start at Washington Square, home to beautiful shops and fine dining establishments. Continue your shopping excursion at Pioneer Place, which features big brands as well as small artisan crafts.

Portland Real Estate

If you are looking to make your stay in Portland more permanent, you will want to find a great realtor to help you close on your dream home, apartment, or condo. The Liu Group in Portland has been serving the community for years and provides start to finish services.

Dawn Berry-Griffin of Portlandia Properties is also a great agent who can help you land the home you have always wanted in the greater Portland area.

Portland Healthcare

Health and wellness is important to the Portland community, and one of the best healthcare facilities in the region is located in the city. Oregon Health and Science University is an academic hospital dedicated to helping people throughout Oregon with their medical needs.

For children, schedule a visit to Legacy Health, which offers several locations throughout the state.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Portland is considered a must-see city when you are traveling in the area.