Coyle At A Glance

Clients

Join our family of guest experience leaders and innovators

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“Coyle truly understands what the fine dining restaurant operator needs to continually provide an exceptional guest experience.”

Frank Soto
Culinary Concepts by Jean-Georges
“Coyle truly understands our needs in helping us create great Guest Experiences.”

David Freiberger
Morgans Hotel Group
“The team of auditors truly understands our unique business model and have a solid grasp of the luxury traveler.”

Todd Harris
Exclusive Resorts
“Coyle is an excellent partner for anyone who is really serious about exceeding their guests’ expectations.”

Frank Soto
Culinary Concepts by Jean-Georges
“Kimpton’s partnership with Coyle Hospitality Group provides an unparalleled upside in this down economy.”

John Inserra
Kimpton Restaurants
“Coyle truly understands how to measure our brand from diverse cultural perspectives and in comparison to our competitor set.”

Lisa Vogt
Royal Caribbean International
“Coyle Hospitality Group has been extremely beneficial to our organization. It is a pleasure to work with this team.”

Jill Cox
Hilton Grand Vacations
“Coyle’s hands-on approach and dedication to our success remains consistently exceptional.”

Frank Soto
Culinary Concepts by Jean-Georges
“Coyle’s customized action plans make it easy to set goals and chart progress.”

David Freiberger
Morgans Hotel Group

We have been working with Coyle since 2019 to mystery shop selected areas across the Baha Mar resort, and they have been working with us as a partner getting the standards to the level we want to work with. The experienced and professional mystery shoppers provide us with great actionable feedback that our teams find extremely useful. We look forward to our continued partnership with Coyle as we continue to work together and gain consistency within our services.

Jaideep Abraham Director of Project Management, Baha Mar Nassau
As a cannabis retailer, our #1 goal is to be the industry leader in offering a Five-Star Experience. We searched for potential partners that could align with our vision to execute specific standards and complexities in our business. Coyle was a clear match! Coyle provides our company with the ability to identify opportunities in our consumer’s in-store shopping experience. Their responsive team helped us tailor our in-store service to ensure our teams hit every marker in our Five-Star Experience standard. They’ve been such a great partner to work with!

Mindi Basha Vice President, Hospitality, MedMen
Coyle provides us with valuable insight into the fan experience. Through their thorough quality assurance standards and vetting process, we have received valuable information regarding the service we deliver that otherwise would be unattainable.

Jesse Rathner Cleveland Indians

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