Beijing: Hospitality in the Northern Capital

Nobody Knows Beijing Better Than Coyle

For companies that care about their customers in the Beijing area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Beijing area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Beijing area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Beijing community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Beijing Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Beijing, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Beijing – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Beijing mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Northern Capital

Beijing offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Beijing such an incredible city.

Beijing Hospitality

Beijing is one of the greatest cities in the world when it comes to food, and there are incredible options around every corner. You will be amazed to find that even fast food in Beijing is created with style – such as Dadong, which serves fast food with a twist, such as their roasted duck burger.

Or for a late-night treat, stop into Haidilao, a restaurant that never closes its doors and specializes in hot pot and hand pulled noodles. If there is a wait, no problem; they offer table games, manicures, and entertainment while you wait for your food.

For activities, there is one incredible site that is on everyone’s must-visit list – The Great Wall of China. Spectacular views, walking in the footsteps of history, what more could you want?

After a day of walking and sightseeing, you will need luxurious accommodations for a good night’s rest. For that, book your stay at Peninsula Beijing, a five-star hotel in the heart of the city.

Beijing Retail

If you are searching for great brands and incredible retail stores, go to Solana in Beijing. There you will find everything you need from the major labels from around the world.

For something more personal and regional, Panjiayuan Antique Market is your place. Featuring hand-craft items and artisan gifts, it offers great selections for when you want to take home a memento from your stay.

Beijing Real Estate

Finding a great home or apartment in Beijing can be challenging, but Joanna Real Estate makes the process easier with real estate and relocation assistance. With years of experience helping home buyers in Beijing, their team will match you with the property of your dreams.


Beijing Healthcare

For healthcare options within Beijing, there are several high-quality hospitals that are available to serve your needs. You can try the Beijing Hospital, which is the general hospital in the area. Another strong choice is Beijing United Family Hospital, offering a variety of healthcare solutions for you and your family.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Beijing is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Beijing business, contact us today.

Are you from Beijing and think you know mystery shopping? Become a mystery shopper in Beijing, China.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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