Customized Program for Family Resort

A new resort client of Coyle’s wanted to evaluate the guest experience from the perspective of a family and an adult couple.  Coyle listened carefully to the client’s needs and referred evaluators that matched the requested demographics.  Coyle designed the client’s customized program, making each evaluation suitable for the evaluator’s demographic.  The evaluators were referred and on-site in less than two weeks from the initial inquiry.

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