Services

Coyle Hospitality Group provides hospitality consulting and arranges mystery shoppers for brands that truly care about the guest experience.

Hotels & Resorts

The independent hotel mystery shoppers who participate in Coyle-designed programs objectively measure the crucial aspects of the guest experience that affect guest satisfaction and loyalty.

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Clinking wine glasses at a dining table, symbolizing celebration and guest experience in hospitality settings.

Restaurants & Bars

Coyle Hospitality Group will help you select a quality assurance program customized to your unique needs.

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Cruise ship sailing in clear blue waters, representing Coyle Hospitality Group's focus on the unique needs of the cruise industry.

Cruises

Coyle understands that the cruise industry is unique and complex.

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Rolled white towels arranged neatly, symbolizing luxury and relaxation in a spa setting, relevant to Coyle Hospitality Group's focus on enhancing guest experiences.

Spas

Through a professional evaluator’s eyes, learn what your guests and friends won’t tell you, and start to measure progress and achieve success.

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Marketing Research

Quality Data, Field Research, Relevant Samples, and Useful Insights from real consumers, not paid panelists taking yet another survey.

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Professional evaluator analyzing guest experience metrics on a whiteboard with colorful sticky notes in a hospitality consulting context.

Sales & Marketing

With competition high and price of the utmost importance to prospective clients, the sales process has become increasingly important.

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