In this press release by market research leader Market Metrix, customer satisfaction has declined in the second quarter of...
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This interesting Forbes article explains how in the business world, many successful top executives are good storytellers. They entice...
This captivating article from CNN explains the success story of Magic Johnson. Sixteen years after retiring from basketball, Johnson...
George McKerrow, CEO of Ted’s Montana Grill, wrote an excellent piece in ajc.com about why the restaurant industry is...
J.D. Power & Associates, in its 12th hotel guest satisfaction study, surveyed 53,000 guests who occupied hotel rooms between...
Resources 2007 Global Spa Economy Report Published: May 2008 Click here to Download Commissioned by the Global Spa Summit,...
Coyle Hospitality Group (Coyle) has announced the successful launch and implementation of Peak Performances, an interactive online tool that...
