Fresno: A City on the Rise

Nobody Knows Fresno Better Than Coyle

For companies that care about their customers in the Fresno area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Fresno area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Fresno area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Fresno community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Fresno Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Fresno, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Fresno – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Fresno mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Raisin Capital of the World

Fresno offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Fresno such an incredible city.

Fresno Hospitality

Fresno is known for its agriculture and abundance of fresh produce, but it is also a city on the rise. With over 500 thousand residents, it has quickly grown in size and in what it offers locals and visitors. Still, there remain some hidden gems for casual eating and upscale dining. If you want to find the best burger in town, head over to west Fresno and Triple A Burger – don’t consult the menu, just order the #17 ‘Westside Special.’ With an all-beef patty, cheese, cut-up hot dog, pastrami, fried egg, and chili, this incredible burger will fill your entire day of nutrition and may require a nap after eating.

For a nice night out on the city, go to north Fresno and book at table at Campagnia. They have incredible meals ranging from steak to pizza to pasta, and there is nothing bad on the menu.

Fresno is a perfect launching pad when you are traveling to Sequoia or Yosemite National Park or the California coast, but there are also places of interest within the city itself. One of the most incredible places is Forestiere Underground Gardens. Fresno can become incredibly hot during the summer, so the original builder created an entire living space with trees and gardens underground. It is a remarkable, one-of-a-kind place.

Although Fresno does not have too many upscale luxury hotels, there are many excellent options if you are looking for comfortable stays with great customer service. But if you want to elevate your experience, travel a half hour outside Fresno to Oakhurst and book a room at Chateau Sureau. This is the height of luxury and will provide you with an experience you will never forget.

Fresno Retail

There are many retail options available throughout Fresno and the surrounding areas, but your best option for convenience and great shopping is River Park in north Fresno. With all the major brands as well as restaurants and a theater, there is something for everyone in this shopping center.

But if you want to experience the produce that puts Fresno farmers on the map, go next door to neighbor Clovis for their farmer’s market. Every Friday, they close down old-town Clovis to vehicle traffic, allowing you to walk for miles and sample the local goods that make this valley such a wonderful place to call home.

Fresno Real Estate

Fresno is a city experiencing unprecedented growth, which means there are always opportunities to find great residential and commercial properties. If you are looking for the best real estate company in Fresno, there is none better than FresYes Realty. With agents ready to help you find your dream home or the building where you will open your new business, they will guide you through the entire process with professionalism and incredible client service.

Another great realty group is the Souza Group. They specialize in helping home buyers find great properties in the Clovis Unified District – one of the top school districts in the state.

Fresno Healthcare

Fresno is centrally located in California, which makes it the ideal location for healthcare facilities that serve many of the nearby towns and cities in the area. Community Medical Center has locations throughout Fresno and Clovis, including one in downtown Fresno and a new facility that recently opened in Clovis.

If you are looking for a hospital that specializes in care for young patients, Valley Children’s Hospital has served over 1 million children in its illustrious history. It is the premier healthcare facility for children in the Central Valley.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Fresno is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Fresno business, contact us today.

Are you from Fresno and think you know mystery shopping? Become a mystery shopper in Fresno.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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