Istanbul: City of the World’s Desire

Nobody Knows Istanbul Better Than Coyle

For companies that care about their customers in the Istanbul area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Istanbul area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Istanbul area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Istanbul community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Istanbul Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Istanbul, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Istanbul – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Istanbul mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the City of the World’s Desire

Istanbul offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Istanbul such an incredible city.

Istanbul Hospitality

Istanbul is an incredible city for many reasons, among them its history, culture, and culinary delights. For locals and visitors, there are certain places that make the must-try list again and again. One such place is Sabirtasi, which specializes in traditional snacks and meals. For a local gem and a hidden favorite among residents, head to Adana Ocakbasi, an assuming location that promises a meal you will never forget.

A trip to Istanbul would not be complete without visiting one of the most beautiful structures in the city, the Hagia Sophia. A testament to architectural excellence and religious reverence, the Hagia Sophia is not only ornate and elegant but one of the most important buildings in the entire region.

Several hotels stand out for their class and luxury, promising excellent stays and first-class accommodations. The Fairmont Quasar Istanbul is exceptional in its commitment to comfort, style, and guest services. You will be treated like the most important person in the world as soon as you walk through the doors. Another outstanding luxury hotel is Ciragan Palace Kempinksi Istanbul, which provides a five-star experience and gorgeous views of the city.

Istanbul Retail

You can never go wrong shopping for gifts, apparel, and local wares on the streets of Istanbul, but there are also modern shopping centers that provide you with everything you need in one easy location. The Mall of Istanbul features some of the region’s most iconic brands, while Forum Istanbul promises a tremendous shopping experience for both locals and visitors.

Istanbul Real Estate

Whether you are looking to buy or sell a home, lease a new property, or open a retail store, there are many helpful and experienced real estate companies that can assist you in your search for the perfect deal. Altin Turk Real Estate has decades of experience in Istanbul, specializing in both residential and commercial real estate. Another excellent agency is Realty Group, which not only works with home buyers and business owners but provides property management services as well.

Istanbul Healthcare

One of the most highly regarded medical facilities in Istanbul is Acibadem Hospital, which serves children and adults with emergency and general healthcare. It is centrally located in Istanbul and is staffed by some of the top physicians in the region.

Another phenomenal healthcare center is Amerikan Hastanesi – also known as the American Hospital. Founded in the mid-20th century and once subsidized by the American Red Cross, Amerikan Hastanesi continues to serve patients with superior service and care.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Istanbul is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Istanbul business, contact us today.

Are you from Istanbul and think you know mystery shopping? Become a mystery shopper in Istanbul.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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