Las Vegas: Hospitality in the Entertainment Capital of the World

Nobody Knows Las Vegas Better Than Coyle

For companies that care about their customers in the Las Vegas area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Las Vegas area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Las Vegas area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Las Vegas community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management

Professional Las Vegas Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Las Vegas, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Las Vegas – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Las Vegas mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.


Things to Do in Sin City

Las Vegas offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Las Vegas such an incredible city.

Las Vegas Hospitality

People visiting Las Vegas, either for the first time or as regulars, are most likely familiar with popular spots along the Strip. However, when it comes to dining and accommodations, there are still many hidden gems to be found on the Strip and in downtown Vegas.

For a great meal, try Honey and Salt, a restaurant that effortlessly blends the joys of comfort food with the elegance of luxury dining. Or if you want to try more experimental cuisine, head over to Sahara Las Vegas and Bazaar Meat by Jose Andres.

If you are in Las Vegas for the first time, station yourself in front of the Bellagio for their world-famous fountain show. Times and showings are available on their hotel website, so make time to check it out.

And for accommodations, consider stepping off the Strip and staying at a local favorite, The Thunderbird Hotel. Featuring a retro feel, an authentic saloon, and a chapel, the Thunderbird will be an experience you will not soon forget.

Las Vegas Retail

Las Vegas is home to some of the greatest shopping locations in the world, starting with the Forum Shops at Caesar’s. Featuring exclusive brands and internationally recognized retailers, these shops are perfect for finding great gifts – either for your friends, family, or yourself.

If you are traveling through Las Vegas with children, a good retail option is Town Square, home to many retailers, restaurants, and activities for the whole family to enjoy.

Las Vegas Real Estate

For those people who want to make their Las Vegas stay a permanent move, look into some of the real estate firms in the area. For residential properties, Simply Vegas Real Estate will find the perfect home for you.

If you are looking to buy or sell commercial properties, call Dermody, which specializes in commercial real estate.

Las Vegas Healthcare

Although Las Vegas is known for its shopping and entertainment options, it is also home to reputable healthcare facilities. For general healthcare, head over to Sunrise Hospital.

Another excellent healthcare option can be found at Mountain View Hospital, specializing in a wide range of routine and emergency procedures.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Las Vegas is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Las Vegas business, contact us today.

Are you from Las Vegas and think you know mystery shopping? Become a mystery shopper in Las Vegas, NV.


Coyle serves the following zip codes:

  • 89030
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