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Middle East & Africa Mystery Shopping

  • Baku Azerbaijan Mystery Shopping – Baku is a city rich in history and culture. From historical sites to night life to the Caspian Sea, this city has something for everyone.
  • Amman Mystery Shopping – One of the world’s most ancient inhabitied cities, founded in 7000 BC, Amman is the capital of Jordan and a renowned center for commerce and culture.
  • Alexandria Egypt Mystery Shopping – With the Mediterranean Sea as its front yard and the green Nile delta out back, Alexandria sits in a location which has long made it a strategic port.
  • Beirut Mystery Shopping – Long regarded as the Paris of the Middle East, the capital of Lebanon faces the Mediterranean Sea to the west with the Lebanon Mountains to its back.
  • Cairo Mystery Shopping – The City of a Thousand Minarets. The Land of the Pharaohs. The City on the Nile. Heliopolis, the City of the Sun.
  • Cape Town Mystery Shopping – Cape Town is home to some of the world’s best wines, fruits, and seafood.
  • Casablanca Mystery Shopping – The heart of Casablanca is the Old Medina, or Old Town. While not much remains of the old following the earthquake of 1755, the New Medina has risen from the ashes.
  • Doha Qatar Mystery Shopping – Luxury hotel brands in Doha have opened 9,000 rooms in the past five years, with more expansion planned.
  • Istanbul Mystery Shopping – Most people who have visited Istanbul call this UNESCO World Heritage Site with more than 2,000 years of history an extraordinary experience.
  • Marrakech Morocco Mystery Shopping – Coyle has been helping Moroccan hospitality companies deliver great guest experiences and meet quality assurance industry standards for many years.
  • Nairobi Mystery Shopping – Long considered one of the world’s prime destinations for appreciating African wildlife, the natural wonders of Kenya is highly regarded by international travelers.
  • Riyadh Mystery Shopping – Home to expatriates and Bedouins alike, the ancient trading city of Riyadh continues a march toward modernity.

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    • We have been working with Coyle since 2019 to mystery shop selected areas across the Baha Mar resort, and they have been working with us as a partner getting the standards to the level we want to work with. The experienced and professional mystery shoppers provide us with great actionable feedback that our teams find extremely useful. We look forward to our continued partnership with Coyle as we continue to work together and gain consistency within our services.

      Jaideep Abraham Director of Project Management, Baha Mar Nassau

    • As a cannabis retailer, our #1 goal is to be the industry leader in offering a Five-Star Experience. We searched for potential partners that could align with our vision to execute specific standards and complexities in our business. Coyle was a clear match! Coyle provides our company with the ability to identify opportunities in our consumer’s in-store shopping experience. Their responsive team helped us tailor our in-store service to ensure our teams hit every marker in our Five-Star Experience standard. They’ve been such a great partner to work with!

      Mindi Basha Vice President, Hospitality, MedMen

    • Coyle provides us with valuable insight into the fan experience. Through their thorough quality assurance standards and vetting process, we have received valuable information regarding the service we deliver that otherwise would be unattainable.

      Jesse Rathner Cleveland Indians
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