Curbside Mystery Shopping

Measure and improve your curbside pick-up experience from start to finish. Get an edge on the competition.

With over 20 years of mystery shopping experience, no industry or business is off limits to Coyle.

To help you stand out and encourage repeat customers, Coyle Hospitality provides:

  • A 15-point checklist to ensure your curbside processes are efficient, safe, clean, hygienic and well-packaged
  • Photographs and images to backup reporting
  • An edge over your competitors as curbside options increase

Read our blog post on Best Practices for Restaurant Curbside Pick-up.

Coyle Clients Consistently Get:

  • Fully customized measurement programs to suit their needsCurbside pickup sign on a wooden background, highlighting the importance of takeout services for restaurants during COVID-19.
  • Referral of experienced and demographically-matched evaluators
  • Dedicated industry professionals committed to their business
  • Relevant, updated scenarios
  • Competitive set benchmarking
  • Dynamic reporting from professional evaluators and trend analysis
  • Audio recording available
  • No start-up costs
  • Worldwide coverage
Download the Curbside Fact Sheet (PDF)
Logo of Fox Restaurant Concepts, established 1998, emphasizing brand identity in the hospitality industry.
D&D London logo, representing a hospitality brand focused on customer experience and safety protocols in the context of COVID-19 compliance audits and mystery shopping services by Coyle Hospitality Group.
Potato Head logo featuring bold blue text on a white background, representing a hospitality brand focused on customer experience and health safety protocols.
Coyle Hospitality Group logo, representing their expertise in mystery shopping and compliance audits for COVID-19 safety protocols in the hospitality industry.
P.F. Chang's logo representing a well-known restaurant brand in the hospitality industry, emphasizing quality dining experiences and customer satisfaction.
Sub-Zero and Wolf brand logos on a metallic background, representing high-quality kitchen appliances and culinary excellence.
Coyle Hospitality logo featuring stylized letters 'C' and 'H', representing customer experience and service quality in hospitality.
Roja Parfums logo showcasing luxury fragrance brand identity, relevant to customer experience and quality assurance in service industries.
Ponte Winery logo featuring the name "Ponte" in bold letters and "Winery" in elegant script, representing quality wine and customer experience.
Marriott logo, representing a global hospitality brand focused on customer experience and health safety protocols.
Four Seasons logo featuring a stylized tree, representing luxury hospitality and customer service excellence in the context of Coyle's COVID-19 compliance audits.
Wolfgang Puck Catering logo, representing a renowned catering service, relevant to Coyle Hospitality Group's focus on enhancing customer experience and safety protocols in the hospitality industry.
Garces Group logo in bold red brush script, representing a culinary brand linked to Coyle Hospitality Group's focus on enhancing customer experience and safety protocols in the hospitality industry.
© 2026 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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