Nashville: The Music City Experience

Nobody Knows Nashville Better Than Coyle

For companies that care about their customers in the Nashville area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Nashville area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Nashville area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Nashville community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Nashville Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Nashville, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Nashville – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Nashville mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in Music City

Nashville offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Nashville such an incredible city.

Nashville Hospitality

Although Nashville is known mostly for its rich musical history, it is also home to some of the best food in the region. If you are searching for great pizza with a Southern twist, get a table at City House Pizza. Their award-winning chefs have created some of the most inspired and innovative dishes in Nashville, and their full menu includes decadent desserts, delicious spirits, and – because this is Tennessee – a healthy selection of high-quality bourbon.

Another local favorite is 400 Degrees, which offers a simple yet unforgettable menu of deep-fried chicken, seasoned with some of the best spices around. If you like it hot and spicy, they’ve got you covered.

Of course, no trip to Nashville would be complete without taking in a performance at the Grand Ole Opry. There is simply no place more iconic in the state – possibly in the country – then this cathedral of country music.

After a day of fun and music, take some time to relax and recharge with a stay at The Thompson Hotel, a beautiful and lavish hotel located in the heart of Nashville. Or, if you favor a smaller, more personalized hotel stay, reserve a suite at The Hermitage Hotel, offering five-star accommodations and a quiet, relaxing time.

Nashville Retail

When you want to go shopping in Nashville, there are countless small shops and stores where you can find a wide range of fashion, gifts, apparel, and more. Hill Center Green Hills offers a one-stop shopping center, featuring all the major stores and brands that you would come to expect at a major retail mall.

But for a different experience, save some time (and cash) to peruse the offerings at the Nashville Flea Market. Consistently named one of the best in the country, the Nashville Flea Market promises great finds, excellent deals, and a good time browsing the stalls and wares.

Nashville Real Estate

Nashville has always been a desirable city for both residents and business owners, which means properties can be hard to find. Fortunately, with some help from reputable real estate agents, you can find the home or office of your dreams. The Anderson Group specializes in buying and selling residential homes and condos, while FYKES Realty Group is your best bet for commercial and retail space.

Nashville Healthcare

When it comes to your health, you want to ensure you are receiving the highest quality care from the best medical professionals. Nashville has both in abundance, starting at Williamson Medical Center. But for the consensus best medical facility in the region, you will want to go to Vanderbilt University Medical Center, a teaching hospital with a full range of services for you and your family.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Nashville is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Nashville business, contact us today.

Are you from Nashville and think you know mystery shopping? Become a mystery shopper in Nashville.

© 2024 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

Log in with your credentials

Forgot your details?