Rome: Dining and Shopping in the Eternal City

Nobody Knows Rome Better Than Coyle

For companies that care about their customers in the Rome area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Rome area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Rome area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Rome community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

  • Customized programs to fit your needs
  • Objective, insightful, and expert mystery shopper feedback
  • Reliable, measurable data to help you implement high impact changes
  • 24/7 tech and customer support
  • Improved customer retention
  • Professional consulting services
  • Internal brand and standards development
  • Fully customized training programs for frontline staff, executive teams, and management


Professional Rome Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Rome, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Rome – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Rome mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the Eternal City

Rome offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Rome such an incredible city.

Rome Hospitality

There are many reasons to visit Rome, but one of the biggest is to sample the authentic Italian cuisine from the region. Start at Bonci, where you can find the best pizza by the slice. Using fresh and all-natural ingredients and an ever-changing menu, Bonci will surprise you again and again.

If you want the traditional, no frills Italian dining experience, then book your reservation at Da Cesare al Casaletto. Their menu is filled with classic dishes, cooked to perfection.

And when you are ready to step into history, there is no better place to start than the Pantheon, one of the most famous and iconic structures in all of Europe. Learning about Rome from the beginning and its meteoric rise and subsequent fall. And maybe take a photo or two.

At the end of the day, relax in the finest accommodations in the city – The Hotel Eden. The name is befitting a place that makes comfort and service its top priority. You will feel you have walked into paradise when you book your next stay.

Rome Retail

Rome is famous for great shopping and internationally recognized brands. If you want to explore that lifestyle, stop by Galleria Alberto Sordi to find some of the best brands and most stunning looks in fashion.

After that, head to Rinascente, Rome’s upscale shopping center that features great shops, fine dining, and a fun experience.

Rome Real Estate

There are several ways you can approach real estate in Rome. If you are in the market for a vacation property or rental home, your best option will be to contact Pompei Realty. But if you are ready for something a bit more permanent, call Vivere Real Estate, which specializes in residential real estate and luxury homes.

Rome Healthcare

Italy is one of the world’s leaders in healthcare, so you know that their hospitals will be held up to a high standard. This is true of Gemelli Hospital, rated the best in Italy and one of the best throughout Europe. Or, head to the Rome American Hospital, which is home to great staff and wonderful facilities.


With so many options available in entertainment, retail, real estate, and more, it is easy to see why Rome is considered a must-see city when you are traveling in the area.


To learn more about how expert mystery shoppers can help your Rome business, contact us today.

Are you from Rome and think you know mystery shopping? Become a mystery shopper in Rome, Italy.

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