Stress in the workplace is not a new concept, yet these turbulent times have made it something that is now readily discussed and proactively recognized and treated. How do executives manage their own stress, not have it affect the work of other employees, and make sure that guests still receive impeccable service when they too are arriving stressed?
The author found on this HospitalityNet article discusses by example from interviews with Niki Laeondakis, COO of Kimpton Hotels and Restaurants; and renowned chef Elka Gilmore, ways to deal with stress and strive for high performance in the hospitality workplace. Controlling negative thoughts, using humor, and learning solutions from other executives seems like a relatively simple process in stress management.
Read the article here.
