Just over one year ago, NY Times columnist Ben Stein wrote an article titled “Don’t Blame the Business Trip.” ...
Tag Archive for: Company Values
Virgin America’s Guide to Not Screwing Up Customer Service
Jim Coyle, , Blog, Company Values, Guest Experience, Service Best Practices, Staff Engagement, 0What do you get when you combine ego, money, sexy women, and promotional ability? That’s correct; the newest television...
CMOs: Create a Customer Scorecard
Jim Coyle, , Blog, Company Values, Guest Satisfaction, Innovation, 0Well-run companies measure their financial performance. They plan annual spending with a view of their return on investments and...
Bayer AG: How one company gets its employees innovating
Jeff Gurtman, , The Company, Company Values, Innovation, Staff Engagement, 0This Forbes article about Bayer AG’s system for encouraging and using employee suggestions to innovate the company, demonstrates how...
Fortune recently launched their ‘World’s Most Admired Companies’ survey. In the survey, Fortune asked businesspeople to vote for the...
Joie de Vivre and the Art of the Hotel
Jim Coyle, , The Staff, Company Values, Service Best Practices, Staff Engagement, 0It has been said that people look like their dogs, homes reflect the personality of the owner, and in...
John Mackey’s Whole Foods Vision to Reshape Capitalism
Jim Coyle, , The Company, Company Values, Guest Experience, 0Recently, Jim Coyle commented on Aldi and Trader Joe’s, mentioning how along the lines of value, those two brands...
Xerox’s New Chief Tries to Redefine Its Culture
Jim Coyle, , The Staff, Company Values, Leadership, Staff Engagement, 0This NY Times article is about Ursula Burns, the latest CEO at Xerox, who scores two firsts with her...
Employees Reap Benefits of Loyalty – Owner Gives Multimillion Dollar Company to Workers
Jim Coyle, , The Staff, Company Values, Staff Engagement, 0Bob Moore celebrated his 81st birthday with the gift of giving as he turned over his company, Bob’s Red...
The World’s Most Innovative Companies 2010
Jeff Gurtman, , The Company, Company Values, Innovation, Technology, 0I would be remiss not to draw attention to Fast Company’s recent release of The World’s Most Innovative Companies...
