I think every restaurant consulting firm would agree that you get new customers and keep great ones via word...
Author Archive for: Jim Coyle
At the end of the quarter, one of our upscale restaurant clients asked how they were doing in comparison to their competitive set. ...
One of the greatest things about travel is the anticipation. And while nothing beats lounging on the beach in...
Having spent my formative years in Florida, it would’ve made sense for me to adopt the Marlins as my...
Where’s Waldo? Foursquare, Facebook “Places” and Yelp “check-ins” all aim to answer that question. Now that the world can...
Although Coyle Hospitality’s reports often measure the guest experience, Coyle also plays a significant role in helping operators develop the standards...
It’s all about the free Wi-Fi. That’s what hotel guests overwhelmingly say is the most important hotel amenity, according to...
With national unemployment still around 10%, it’s no surprise that some studies show a lack of consumer confidence in an economic...
I recently relocated to Ithaca, NY, and one of my first priorities was finding a massage therapist with a...
I live in Chicago, where food trucks are a growing trend, as they are in many large cities across the nation. These...
