These “Corner Office” interviews are always interesting and insightful. In this one, we hear from the CEO of Accenture,...
Author Archive for: Jim Coyle
In this HealthFocus International study found on yahoo finance, it describes how consumers with incomes over $75,000 have increasing...
BY Sarah Todd Market research firm Coyle Hospitality Group and spa management and consulting company WTS International have teamed...
26 Nov 2009 Coyle Hospitality Group and WTS unveil spa trends Market research firm Coyle Hospitality Group and spa...
According to the Spa/Salon Performance Index, retail seems to be one area where spas are not growing at this...
Jim Sullivan dishes on the ‘12 Myths of Customer Service’ found on the very useful website www.fohboh.com. Like every...
Coca-Cola Co. plans to double its business in the next ten years by catering to the billion people expected...
Zack Greinke recently won the coveted Cy Young Award in baseball and will rise to fame and get a...
In previous segments, many of The Staff articles have addressed employee retention and the need to keep people happy...
Around the holidays, many hospitality companies become more vocal about their charity programs and nonprofit partnerships. And to some...
