Upscale Restaurant Gets Real

6/23/10 — …Real data that is.  An independent restaurant wanted to know how their service experience compared with other ‘upscale Asian-themed restaurants’.  Coyle was able to refer professional evaluators to their restaurant in 48 hours to gather data measuring 85 specific service standards that over 300 other upscale restaurants use every month. This independent now knows for a fact where they really stand and what to work on.

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