In this press release by market research leader Market Metrix, customer satisfaction has declined in the second quarter of...
Archive for category: Blog
This captivating article from CNN explains the success story of Magic Johnson. Sixteen years after retiring from basketball, Johnson...
George McKerrow, CEO of Ted’s Montana Grill, wrote an excellent piece in ajc.com about why the restaurant industry is...
J.D. Power & Associates, in its 12th hotel guest satisfaction study, surveyed 53,000 guests who occupied hotel rooms between...
Coyle Hospitality Group is a global leader in mystery shopping, customer experience evaluations, hospitality consulting, operational benchmarking, and brand...
Resources 2007 Global Spa Economy Report Published: May 2008 Click here to Download Commissioned by the Global Spa Summit,...
