What hotelier hasn’t heard a chilling mini-bar story from the manager on duty? Since the “profit generating solution” went...
Archive for category: Hotels & Resorts
How quickly can you name the host for the last World Cup four years ago? Eight years ago? Was...
Jeff Gurtman and I kicked off the 36th Annual NYU International Hospitality Industry Conference on Sunday, June 1st by...
From coast to coast, the long-anticipated post-polar vortex start of summer kicks off with Memorial Day Weekend. It’s May’s...
This year's National Restaurant Association Show had over 60,000 attendees (very encouraging attendance bodes well for business) and Coyle...
In 1969, a romantic comedy starring actress Suzanne Pleshette was about middle class Americans traveling on whirlwind escorted tours...
Today’s hotels are working to reduce their carbon footprint in a number of different ways. Kimpton began by recycling...
I was recently giving a presentation about hotel mystery shopping and quality assurance and had the opportunity to chat...
‘Surgical procedure’ and ‘luxurious vacation’ are two concepts that don’t seem to go hand-in-hand, but since the recent rise...
Hotels can do more to ensure they get direct bookings…and keep them.
