It’s all about the free Wi-Fi. That’s what hotel guests overwhelmingly say is the most important hotel amenity, according to...
Archive for category: Hotels & Resorts
Hoteliers may be able to detect and deflect “problem” guests before they can even step foot in the lobby, thanks to...
‘No’ is likely one of the most common words heard in hotel sales offices over the past 18 months. No,...
Coyle Hospitality Group Picks the Brains of Thousands of Hotel Guests to Find Out What makes guests rave about...
Coyle Hospitality Group gathered word of mouth feedback from 5,000 unique travelers to gain a better understanding of what...
This is the second installment of Coyle’s best experiences research, in which we will look at what 5,000 travelers...
What guests mentioned most about their best stays and why In this first installment of our Best Experiences research,...
With the holiday season heating up and the economy cooling down, restaurants and hotels are battling over a dwindling...
Have you used Groupon yet? Or perhaps one of their competitors like Living Social? Or maybe you have enlisted...
Clement Kwok, chief executive of Hongkong & Shanghai Hotels Ltd., the parent company of the Peninsula chain, seems undaunted...
