In a new study, “Giving Customer Voice More Volume,” conducted by the CMO Council and sponsored by Satmetrix, they...
Archive for category: The Company
The Company is all about how companies form their visions and goals and then how they walk the talk.
There sure is a lot of stuff out there about leadership: lots of models, theories, theses, training courses, and...
The World’s Most Innovative Companies 2010
Jeff Gurtman, , The Company, Company Values, Innovation, Technology, 0I would be remiss not to draw attention to Fast Company’s recent release of The World’s Most Innovative Companies...
In researching ‘The Company’, it seems that we keep circling back to leadership and what makes a great leader. ...
Toyota’s Plan to Repair Its Public Image
Jim Coyle, , The Company, Company Values, Customer Loyalty, Service Recovery, 0We have all heard about Toyota’s recent mass recall of 12 different vehicle models. Recently, I was driving my...
Ford CEO: 14 Lessons in Leadership &
Jeff Gurtman, , The Company, Guest Experience, Leadership, Marketing, 0What makes a great leader? In this article by Glen Gilmore about his observations of Ford Motor Company CEO,...
Do you have 19 free minutes in your day today? Let me re-phrase that: you need to free up...
New INSEAD study reveals the business innovator’s DNA
Jeff Gurtman, , The Company, Company Values, Innovation, Leadership, 0This article, based upon research by INSEAD professor Hal Gregersen, Jeffrey Dyer of Brigham Young University and Clayton Christensen...
Ever since the 7.0 earthquake struck Haiti on January 12, 2010, the story has been at the forefront of...
Disney Quietly Working on $1 Billion-Plus “Next Generation” Technology Project
Jeff Gurtman, , The Company, Guest Experience, Technology, 0This article about Walt Disney Co’s Theme Park division’s potential plans to utilize technology to enhance their guests’ experiences,...
