This article by Pooja Vir of HVS Executive Search discusses the strengths, determination, loyalty, and commitment that make certain employees stand out and lead the company. The idea of having a talent plan similar to the way you have an operating budget is a worthy idea to consider.
According to the hospitality experts interviewed, tools may vary between companies, but the expected outcome makes training initiatives an investment in the bottom line. Finding those employees whoe excel, is the motto by which hotel companies will maintain the competitive advantage and create positive guest experiences.
Read the article found on HospitalityNet here.