Trends | Coyle Hospitality

Five Ways Your Restaurant Can “Go Green”

Jim Coyle, July 11, 2011, Blog, Service Best Practices, Trends, 0

The National Restaurant Association Restaurant, Hotel-Motel Show 2011 held in May brought together hundreds of exhibits, celebrity chef demos,...

Spa Booking on the Go

Jim Coyle, March 26, 2010, Blog, Staff Engagement, Technology, Trends, 0

Spas are really entering the technology age. Most spas are now scheduling their appointments on Millenium or other software,...

Theaters Turn Up the Luxury

Jim Coyle, March 16, 2010, The Company, Guest Experience, Innovation, Trends, 0

Here’s a fun fact: in 2009, movie ticket sales were $10.6 billion, which is the highest figure in history. ...

Cruising 2010

Jim Coyle, March 8, 2010, Blog, Guest Experience, Trends, 0

Luxury cruisers are also focusing less on stuff and more on experiences according to Mark Conroy the president of...

Less Housekeeping, More Perks

Jim Coyle, February 16, 2010, Blog, Guest Experience, Service Quality, Service Recovery, Trends, 0

This WSJ article mentions a new trend in the hotel guest experience. Hotels are offering discounts or rewards for...

Rolling Out the Yoga Mat

Jim Coyle, February 10, 2010, Blog, Guest Experience, Trends, 0

This NY Times article talks about how hotels and resorts are improving the guest experience and catering to the...

Travel Trends: ‘Transforcation’

Jim Coyle, February 2, 2010, Blog, Trends, 0

In this Wall Street Journal World article The Era of the ‘Transforcation’ the writer described the travel trends for...

Rise of the Real-time Web

Jim Coyle, January 12, 2010, Blog, Service Best Practices, Service Recovery, Trends, 0

This USA Today article offered predictions for the top ten 2010 travel trends. One prediction is “The Rise of...

Fixed Vacations

Jim Coyle, December 18, 2009, Blog, Trends, 0

In this interview with Brent Handler from Exclusive Resorts found on Perspective Magaine, Brent Handler explains what clients are...

Watching HGTV makes you a better manager?

Jim Coyle, December 18, 2009, The Staff, Trends, 0

The newest management mantra floating around the boardroom in time for 2010 is the idea of ‘design thinking’. Tim...

Tag Archive for: Trends