Consumers want a good value. Businesses want consumer dollars. Group buying deals from companies like Groupon or Living Social...
Author Archive for: Jim Coyle
Even in the best of economic conditions, employee turnover is an issue for hospitality companies. The cost of hiring,...
For those who couldn’t make it to New York’s Javits Center for this year’s International Hotel, Motel & Restaurant...
For those who couldn’t make it to New York’s Javits Center for this year’s International Hotel, Motel & Restaurant...
Coyle Hospitality recently collected data from 2,469 diners worldwide, exploring the impact of attributes such as food, staff attitude...
A Coyle Hospitality Group hotel client was reviewing its comment cards to specifically assess guest satisfaction related to the four...
Coyle Hospitality recently collected data from 2,469 diners worldwide, exploring the impact of attributes such as food, staff attitude...
Restaurateurs have been in a very competitive marketplace for years. Full-service restaurants battle with luxury food retail and take-out...
Iberonews reported that European boutique hotel chain NH Hoteles posted exponential growth in the first nine months of 2010, taking...
I think every restaurant consulting firm would agree that you get new customers and keep great ones via word...
