In a very interesting recent economics blog article by the Christian Science Monitor, an interesting correlation was suggested: big...
Author Archive for: Jim Coyle
Many hungry travelers will be on the road this summer; where finding a good place to eat can be a challenge. Having...
Wynne Business Spa Consulting: “People Problems”
Jim Coyle, , Blog, Guest Experience, mystery shopping, 0February 23, 2010 by Peggy Wynne I can’t tell you how many times I’ve heard someone in a class...
Do Children’s Menus Improve the Guest Experience at High-End Restaurants?
Jim Coyle, , Blog, Restaurants & Bars, 0As described in a New York Times article, Nicola Marzovilla of the restaurant I Trulli in New York City...
Last year, sales at full-service restaurants fell by 6%, but sales among fast-food companies remained relatively stable. Though fast-food...
Guest will now be given the opportunity to use their Marriott and Starwood loyalty points at independent hotels. This...
