February 23, 2010 by Peggy Wynne I can’t tell you how many times I’ve heard someone in a class...
Author Archive for: Jim Coyle
Do Children’s Menus Improve the Guest Experience at High-End Restaurants?
Jim Coyle, , Blog, Restaurants & Bars, 0As described in a New York Times article, Nicola Marzovilla of the restaurant I Trulli in New York City...
Last year, sales at full-service restaurants fell by 6%, but sales among fast-food companies remained relatively stable. Though fast-food...
Guest will now be given the opportunity to use their Marriott and Starwood loyalty points at independent hotels. This...
Loyalty programs in the hospitality industry are hardly new or novel. Road warriors are likely to be enrolled in...
When we look at the data from our restaurant mystery shopping reports and restaurant market research, it shows that...
