Price came up as a mention for best spa experiences a paltry 8% of the time. Reasons provided included...
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Restaurant Survey Results from Coyle, Coyle Hospitality Group Survey Finds Availability of Online Restaurant Menu Leads Lookers into Bookers
Jim Coyle, , Research Reports, Restaurants & Bars, 0As the Information Age evolves, the internet becomes not only an encyclopedic source of knowledge but also a tool...
How Did Crystal Cruises Consistently Get Ranked #1 in Travel + Leisure’s World’s Best Awards?
Jim Coyle, , Blog, Cruises, Guest Satisfaction, 0While Crystal Cruises won’t be first to develop the newest cruise trend, such as the open dining concept or...
Have you used Groupon yet? Or perhaps one of their competitors like Living Social? Or maybe you have enlisted...
Platter of Babel In this Wall Street Journal article, the research suggests that languages go beyond the function of...
What Do Great Sales and The First Day of School Have in Common?
Jim Coyle, , Blog, Sales & Marketing, 0In what can be described as turnabout being fair play, we fully adopted the client role when we went...
A recent study by market research firm Technomic discovered that consumers who embrace new technologies also frequent restaurants more...
Clement Kwok, chief executive of Hongkong & Shanghai Hotels Ltd., the parent company of the Peninsula chain, seems undaunted...
