In this interview with Brent Handler from Exclusive Resorts found on Perspective Magaine, Brent Handler explains what clients are...
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For those who have not yet had the introduction, Chip Conley is the CEO of Joie de Vivre Hospitality,...
Once in a while, something happens to you that seems isolated, and along comes an event that makes you...
Market Metrix mentions that customer satisfaction was up slightly for hotels in the third quarter of 2009. The article...
It’s hard to argue against the need for good customer service, especially in these times when it seems vital...
