This article from The Economist outlines Yum! Brand’s CEO Dave Novak’s initiative to create a single global entity that...
Archive for category: Blog
Coyle Hospitality Group, a leading market research and quality assurance firm, and WTS International, a world leader in spa...
Spa Studies in the News Coyle Hospitality Group and WTS International Reveal Latest Spa Consumer Trends and Insights NEW...
Travel and Leisure writer Peter Jon Lindberg goes on what can only be called a rant about music that...
Arthur Chang and Katie Ho from Coyle have just published an invaluable piece of information in the Spa Sentiment...
The average UK car dealership loses up to £70,000 (approximately $115,000) per year based on poor customer service reports...
In my interview with Kelley Jones, he stated unequivocally that what separates good restaurant managers from average ones is...
Previously on GuestIQ, Jim noted the CNN article “Is the iPhone hurting AT&T’s Brand” and pointed out that Wi-Fi...
