Coyle Hospitality Group Picks the Brains of Thousands of Hotel Guests to Find Out What makes guests rave about...
Archive for category: Hotels & Resorts
Coyle Hospitality Group gathered word of mouth feedback from 5,000 unique travelers to gain a better understanding of what...
This is the second installment of Coyle’s best experiences research, in which we will look at what 5,000 travelers...
What guests mentioned most about their best stays and why In this first installment of our Best Experiences research,...
Are Restaurants and Hotels Ready for Prime Time?
Jim Coyle, , Hotels & Resorts, Miami, Research Reports, Restaurants & Bars, 0With the holiday season heating up and the economy cooling down, restaurants and hotels are battling over a dwindling...
Have you used Groupon yet? Or perhaps one of their competitors like Living Social? Or maybe you have enlisted...
Clement Kwok, chief executive of Hongkong & Shanghai Hotels Ltd., the parent company of the Peninsula chain, seems undaunted...
Guest will now be given the opportunity to use their Marriott and Starwood loyalty points at independent hotels. This...
I am always looking at different studies about Guest Experience especially as it relates to hotels. Our hotel market...
NYC & Co, as reported in this Bloomberg Businessweek article, indicated that tourist visits for Q1-2010 in NYC were...