I just saw this NBC News article come across my news feed this morning and it struck a...
Author Archive for: Jeff Gurtman
NEW: Home-Based Full-Time Sales & Marketing Associate Are you a sales professional seeking an opportunity in a more rewarding...
Coyle Hospitality Group attended the recent Americas Lodging Investment Summit (ALIS) in San Diego where two in depth sessions featured...
America by mid-century will look much different than today, and thus present hoteliers (and many customer-service-centric businesses) with a...
Last week, Coyle Hospitality Group attended the Americas Lodging Investment Summit (ALIS) in San Diego. Here, we give a...
I was fortunate to have been able participate in roundtable discussions during the latter part of this year’s ISPA...
Each year, the International Spa Association (ISPA) conducts a spa industry study. This year’s newly released study reports on...
A spa I frequent locally has centralized their reservations: three locations, one call center. This spa also offers online...
Jim Coyle, president of Coyle Hospitality Group, is currently attending the Cornell Hospitality Research Summit at Cornell University in Ithaca,...
Websites offer certain advantages over phone contact. First, people can gather information much more rapidly by reading than by...
