In five years or less, China will overtake the U.K. as the number one source of overseas visitors to...
Archive for category: Hotels & Resorts
Four Seasons Provide a Sense of Place With ‘Extraordinary Experiences’
Jeff Gurtman, , Blog, Hotels & Resorts, 0“Not all those who wander are lost.” – J.R.R. Tolkien Hotel chains have shown they can be awfully good...
What hotel trends are shaping the customer experience in 2015? No doubt, mobile and Millennials loom large. But, baby...
With the year not yet out, the top 20 international source markets for inbound US tourism is seeing big...
During a recent stay, a breakfast queue of 20 or 30 guests formed most mornings. As each guest or...
What’s got a double hyphen in its name to represent Peacock Alley, Cole Porter’s own Steinway piano, a famous...
Are you embracing multi-generational trend for your fair share?
Jim Coyle, , Blog, Cruises, Hotels & Resorts, 0What with working mothers, soccer practice and socializing, getting the family around the dinner table is not as frequent...
What hotelier hasn’t heard a chilling mini-bar story from the manager on duty? Since the “profit generating solution” went...
World Cup, Olympics, America’s Cup and the Reverse Tourism Effect
Jeff Gurtman, , Blog, Hotels & Resorts, 1How quickly can you name the host for the last World Cup four years ago? Eight years ago? Was...
Jeff Gurtman and I kicked off the 36th Annual NYU International Hospitality Industry Conference on Sunday, June 1st by...