We present Part 2 of “The Pleasure Principle,” by Andrew Freeman & Co., the San Francisco-based boutique hospitality and...
Archive for category: Restaurants & Bars
Look Who’s Driving Now: 2015 Means Catering to Millennials (Part 1 of 2: 2015 Food Trends)
Jim Coyle, , Blog, Restaurants & Bars, 0A leading boutique hospitality and restaurant consulting firm based in San Francisco has previewed food and beverage trends for...
Top 20 Drivers of Restaurant Loyalty (What keeps guests coming back?)
Jeff Gurtman, , Blog, Restaurants & Bars, 1On October 14, 2014, at Cornell University’s School of Hotel Administration’s 3rd Cornell Hospitality Research Summit, Coyle Hospitality Group...
San Francisco Startups: Bartender-Owned Bars are Changing the Cocktail Scene
Jim Coyle, , Blog, Restaurants & Bars, 0Ever since Gold Rush days, when San Francisco claims to have invented the Martini (disputed by the small city...
There is still time in 2014 to exceed customer expectations, bring more to the bottom line, and rise above...
Snagging a hard to get — actually, make that nearly impossible to get — reservation at a high-flying restaurant...
If you’re wondering whether quinoa and kale have run their course, if you’re curious as to what superfood will...
This year's National Restaurant Association Show had over 60,000 attendees (very encouraging attendance bodes well for business) and Coyle...
Coyle explores the 'Top 10 Reasons Clients Use Restaurant Mystery Shopping': 10. Develop clear communication between front of house...
Mystery Shopping on Mother’s Day: Mama Says “Practice makes perfect”
Jeff Gurtman, , Blog, Restaurants & Bars, 0According to two decades of research from the National Restaurant Association (NRA), Mother’s Day remains the top holiday for...