Careers

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Coyle is a leading market research company dedicated exclusively to the hospitality industry. With over 600 clients worldwide, Coyle has, since 1996, provided support to hospitality companies who are committed to the guest experience. Please check regularly for opportunities to join our team.

Please complete online application for consideration. No phone calls or faxes please.

Current Openings:

Full-Time and Part-Time Opportunities (Updated: April 9, 2025)

Job Title: Finance Lead
Location: Remote
Job Type: Part-Time or Full-Time (depending on candidate availability)
Reports To: Company Owner / Executive Leadership

About the Role
We are seeking a highly organized and detail-oriented Finance Lead to oversee and execute the core financial operations of our small but dynamic business. This role is ideal for a self-starter who thrives in a remote environment, is comfortable taking ownership of financial processes, and enjoys improving systems and workflows.
As Finance Lead, you’ll manage monthly financial operations, ensure accurate recordkeeping, oversee invoicing and accounts receivable, and support ongoing process improvement initiatives.

Key Responsibilities
  • Oversee and manage the monthly close process, ensuring timely and accurate reporting.
  • Generate and audit evaluator paysheets, including reconciliation of monthly revenue and auditing of reimbursements.
  • Review monthly revenue and expense reports for accuracy and completeness.
  • Review and approve vendor invoices, ensuring proper documentation and timely payment; maintain accurate vendor records.
  • Oversee accounts receivable processes, including tracking outstanding balances and following up on late payments.
  • Manage all client invoicing, including audits and reconciliations to ensure accuracy.
  • Identify opportunities for process improvements, streamline workflows, and support financial system enhancements.

Required Skills & Qualifications
  • Advanced knowledge of QuickBooks Online—must be comfortable managing and navigating QBO independently.
  • Proficiency in Microsoft Excel, including use of Pivot Tables for reporting and analysis.
  • Strong working knowledge of Microsoft Office and Adobe Acrobat.
  • Excellent attention to detail and strong organizational skills.
  • Comfortable working in a remote, self-managed environment with access to a reliable home office setup and ability to join video calls as needed.
  • Prior experience in small business or remote team environments is a plus.

Ideal Candidate Traits
  • Proactive and solution-oriented
  • Reliable and highly self-sufficient
  • Strong communicator, both written and verbal
  • Comfortable working with sensitive financial data and maintaining confidentiality
  • Thrives in a dynamic, process-driven role with opportunities to improve systems

Apply Now


Editor

The Coyle validator/editor will work from home and ensure our clients receive reports of the highest quality.  Both full-time and part-time positions are available.  Hours are flexible, but a set schedule will be determined.

Duties

An editor’s primary responsibility is to ensure the smooth and timely publication of independent evaluator mystery shopping deliverables/reports. The editor verifies the submissions by performing thorough fact-checks, scoring questions according to standards, writing commentary and narratives, and ensuring all written portions adhere to company standards.  Email communication is a must, with phone communication needed occasionally.

Note: Coyle Hospitality employees are not permitted to conduct mystery shops while they are employees of Coyle Hospitality. All mystery shops are conducted by independent contractors.

Requirements

  • Proven writing and editing experience
  • Excellent communication skills
  • Fast learner via remote training methods
  • Experience in the travel, restaurant, and/or hospitality industries
  • Excellent time management skills, with a track record of delivering rapid quality content to meet clearly defined deadlines
  • MS Office capability and experience

Compensation Pay commensurate with experience. Potential for growth.

Apply Now

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